Privacy Policy
Last updated: August 2026. This policy describes how Palava Parking collects and uses your information.
1. What We Collect
When you submit a form on this platform, we collect:
- Full name
- Mobile number
- Society name, wing, and flat number
- Vehicle type and parking preference
- Optional notes you provide
- Source (how you found us, e.g. WhatsApp group reference)
- IP address and submission timestamp (for spam prevention)
We do not collect payment information, government IDs, or financial data.
2. Why We Collect It
Your data is used solely to:
- Identify a compatible parking match for you
- Contact you when a match is found
- Share your relevant details (name, mobile, society, parking type) with a matched party — and only at the point of introduction
3. How Your Data Is Shared
Your contact details are shared only with your matched party at the time of introduction. We do not share your data with:
- Advertisers or marketers
- Brokers or agents
- Builders, developers, or society management
- Any third-party service or platform
4. Data Storage
Your data is stored in a secure MySQL database on a shared hosting server. Access is restricted to the platform administrator. Data is retained for as long as your interest is active and for a reasonable period thereafter for record-keeping.
5. Your Rights
You may request at any time:
- Access — to see what data we hold about you
- Correction — to fix incorrect details
- Deletion — to remove your record entirely
To exercise these rights, contact us via WhatsApp or the mobile number used during registration. We will respond within 48 hours.
6. Cookies
This platform uses a session cookie only — for form security (CSRF protection) and admin login. No tracking cookies or third-party analytics are used.
7. Children
This platform is not intended for use by persons under 18 years of age.
8. Changes to This Policy
We may update this policy. Changes will be reflected by the "Last updated" date above. Continued use of the platform constitutes acceptance of the updated policy.
9. Contact
For privacy-related concerns, contact the platform administrator directly via WhatsApp or phone at the number provided during your introduction.